Feedback & Customer Service
Garden Selections is an established family run group of businesses based in Dorset and we work hard to build good customer relationships. We are committed to continually improving our customer service and use Feefo every day to gain an insight into how how our products are performing and how our customers feel about the service they are receiving.
Customers who make a purchase with us will receive an email asking for them to provide feedback through Feefo, which is an independent review system that provides unedited feedback and encourages an honest exchange of views between supplier and customer.
We are very happy to consistantly achieve the Feefo Gold Trusted Merchant Certificate each year for delivering consistantly excellent customer service. This award is tough to win and based on superb customer feedback. A huge 'THANK YOU' to all our customers who gave us such great feedback!
Our website also features a dedicted Review system. Every product features a Review tab next to the Description and Delivery tabs, which allows our customers to post reviews for their purchased product. We constantly monitor these Reviews in the same way that we monitor Feefo, which helps us to keep abreast of our customer's needs and make changes to our product range and customer service accordingly.
Your custom and satisfaction is important to us, so please feel free to contact us any time via email@example.com or 01258 837 970.
We reply to all our messages within 1 working day, so if you have any queries or issues with your order, please do contact us before leaving feedback, as we are happy to hear from you and resolve all issues promptly.